Q. What is the plan for getting Cherry Capital to approve the buildout for our area?
A. The current plan is to quickly accomplish the following:
- Assessing community interest
- Finding a cluster of interested persons
- Deciding to invest in the project
- Installing wireless as a springboard to fiber to the home. It provides a higher speed connection and increases the long term value of your property, just like AC or any other home improvement does.
- Timeline of wireless late summer to fall, fiber to cluster in the first half of 2020, expanding services to additional clusters as interest builds, and installation of additional fiber to the home for more and more residents as interest builds
Q. What is the cost of the service, and can I upgrade my speeds in the future?
A. Here is the PRICING FLYER. You can choose the speed requirements that best suits your current needs, and upgrade at any time in the future. Please click this LINK https://ccc.servicezones.net to sign up! Having a problem? Click this LINK for answers to common questions.
Q. Who is Cherry Capital?
A. They are a family owned company who has been serving small underserved communities just like ours for many years. They are NOT funded by the government and are dependant on their reputation for good service to grow their business. They will be in the community soon so you can meet them personally, but please sign up now so that they can gauge the interest of PI/Krakow residents in their service. They are investing their money in the community and for them to feel comfortable in doing so they need to know the community wants and needs their services. Cherry Capital is licensed by the Michigan Public Service Commission and under their regulation. They are committed to high service levels to all the communities that they serve.
Q. When will we get service?
A. It all depends on the response from the community. We may well be able to get wireless service by the END OF THIS SUMMER! Construction on Fiber to the Home can begin next Spring. Please pass this site information on to your neighbors!
Q. What is the purpose of the $249 installation fee?
A. Fiber to the home is the BEST and LONGEST lasting (40-50 years) solution for bringing true high-speed Internet to your home. Fiber also can be enhanced in the future with NO changes to the underlying system that brings it to your home. Fiber IS the future! Bringing it to Presque Isle/Krakow Twp. will provide a great Internet experience AND increase the value of your home in the future. There is also an initial 24-month’ commitment’ so that CC can recoup their investment. There is also a one time $10 a month fee for the first 24 months to cover some of the initial cost. Monthly payments begin when the service is provided to your home.
Q. Why are you’re proposing to begin the process of bringing fiber to us by using a ‘wireless system’?
A. Laying fiber requires burying it along the roadside and not using existing poles. As a result, the entire process will take 18 to 24 months once the build begins. Cherry Capital wants subscribers to get reliable Internet QUICKLY so they will install a true high-speed wireless system (NOT like Speedconnect) that will reliably cover your needs immediately. Wireless can also expand coverage, based on your positive responses from your neighborhood, to the entire community willing to commit. Right now we have a ‘patchwork’ of providers and Cherry Capital wants to provide a ‘no neighbor left behind’ approach to providing Internet to the Grand Lake/PIHA area.
Q. Does this effort by Cherry Capital replace our existing providers?
A. NO! This does not replace Frontier, Charter, or Speedconnect. Frontier and Charter get their money for build-outs of their services through Federal or State money or subsidies. They will continue to be here and the current Frontier build is going forward and is unaffected by this offering. The Frontier build leaves out a high number of our residents, and Charter only offers service in an area around Grand Lake. Speedconnect has been shutting down some areas in Michigan already and has been sold to a company in California, so SC customers may be affected by their company’s internal changes, but not by the Cherry Capital buildout. SC, Charter, and Frontier do not offer ‘fiber to the home’ in Northern Michigan so they are not competing with CC and don’t cover the entire area as Cherry Capital has proposed to do.
Q. If I don’t sign up now can I get the service later?
A. It is very likely that you will be able to sign up for the service at a later date BUT the install fee may well be several times what the ‘introductory’ fee of $249 is now. That is because fiber has to be laid to your house and it is most economically done when they are placing the fiber along the roadway. If they have to come back a year later they have much higher costs. That is why it is the most cost effective to do it in the initial buildout of the system. That is why the cost is lower to those who are part of the build at the beginning.
Q. I have a lot and will be building on in a year or so, what can I do to guarantee that I will have fiber to the home?
A. Cherry Capital allows for a ‘build only’ option where you pay $449 now, and they will construct to your lot in the initial buildout. You will not pay any monthly fee until you are connected when you move in.
Q. The Cherry Capital Fiber pricing is a bit higher than what I pay now, what do I get for that extra money?
A. Well, Cherry Capital provided true high-speed Internet. Their speeds (currently up to 100 Mbps on fiber) will allow you to completely cut the cord, if you wish, on DISH, your DVR, and other services that are currently separate from your Internet bill. Services such as HULU, ESPN, etc., may well add up to LOWERING the total cost for your entertainment needs.
Q. Will Cherry Capital be offering other services besides the Internet?
A. Yes, they have a home phone service offering and are working on a package of TV offerings that can be bundled with the Internet. We will have more information on these offerings soon.